Plans & Pricing
How Fleetera plans and trial access work.
Fleetera is offered through plans sized to your fleet and data volume. Plan details, pricing, and feature comparisons are provided by the Fleetera team as part of your evaluation.
In Settings > Plan & Usage, Usage this period shows Data egress for the current monthly period. If your plan includes no egress and measured usage is zero, the row reads Not included on this plan, with no cap warning or progress bar. Positive usage against that allowance remains visible with Egress cap reached for this period. The same warning appears when usage reaches or exceeds a positive allowance. Usage unavailable means the usage figure could not be read, not that it is zero. Unlimited shows measured usage without a progress bar.
Trial access
Trial environments are set up by the Fleetera team. To evaluate the platform, contact support@fleetera.ai and the team will create a trial organization for you, including the first administrator account. See Getting Access for what happens next.
During a trial
While your organization is on a trial, a banner at the top of every page shows where the trial stands, with a Talk to us action that opens the Fleetera contact form.
- Once the Fleetera team has set your trial's end date, the banner shows how many days are left and the date the trial ends, in your browser's language and time zone. Until the date is set, it reads Trial.
- When the end date passes, the banner reads Trial ended. The Talk to us action stays, and continuing on a paid plan is arranged with the Fleetera team.
- Settings > Plan & Usage shows a Trial badge next to your plan name, with the end date beside it.
A trial plan has limits, for example on gateways, sites and data streams. If adding a gateway, a site or a data stream would go past your plan's limit, it is not created: the app says which limit was reached and offers the same Talk to us action.
Emails about your trial
Besides the email that hands the trial over, Fleetera emails you at four points. Each one names your organization and your Fleetera contact, and replying to it reaches that contact.
| When | What it says | Who receives it |
|---|---|---|
| Three days before the trial ends | How many days are left, the end date, what happens when the trial ends, and that you can reply to ask for an extension | The trial's administrator and every other active user |
| When the Fleetera team extends the trial | How many days were added and the new end date | The trial's administrator |
| After the trial has ended | That the simulated plant has been removed and sign-in is closed, and the date until which you can ask for the trial to be reinstated (14 days after it ended) | The trial's administrator and every other active user |
| When your organization moves to a paid plan | The plan's name, and that the sandbox site with its simulated plant stays in your account | The trial's administrator |
If an extension moves the end date, you receive the three-day reminder again before the new date, and a reminder for the old date that has not gone out yet is not sent.
Connecting your own gateway
During a trial you can connect one gateway of your own, so you can see your own equipment's data in Fleetera beside the simulated plant the Fleetera team sets up for you.
- The trial plan allows 2 gateways, 2 sites and 5,000 data streams. The simulated plant uses one gateway and one site, and its data streams count toward the 5,000.
- Give your gateway a site of its own, then create and install it as on any plan. See Creating Deployments and Edge Installation.
- Commands cannot be sent to equipment behind your own gateway during a trial.
When the trial ends, every gateway in your organization is decommissioned, your own included, and Fleetera stops accepting its data. The Fleetera Edge Runtime stays installed on your server until you remove it; see Uninstalling.
There is no self-serve free tier. All plans and trials are arranged directly with the Fleetera team.
Changing plans
To upgrade, expand, or otherwise change your plan, contact the Fleetera team at support@fleetera.ai. Your existing data and configuration are preserved across plan changes.